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Ong Kai Kiat

Community Building for Companies

Being your own boss can be rewarding. Before you start your own business, you will need to be able to build your own community. You may…

4 min readOct 22, 2020

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Community Building for Companies

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Ong Kai Kiat
in
Chatbots Magazine

Technological Silver Linings Amid Covid Havoc

There is a silver lining in every dark cloud. We are currently in the depths of despair in the coronavirus inflicted health and economic…

4 min readAug 18, 2020

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Technological Silver Linings Amid Covid Havoc

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Ong Kai Kiat
in
Chatbots Magazine

3 Advantages of Chatbots in CRM

I have written quite a bit on the business application of chatbots on Chatbot Magazine. Before we take a long break for the holiday season…

3 min readDec 1, 2017

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Ong Kai Kiat
in
Chatbots Magazine

3 Steps To Prepare Your Business For Chatbots

Markets and Markets noted that the market for Chatbots are expected to grow exponentially from US$703 million in 2016 to US$3.17 billion in…

3 min readNov 30, 2017

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3 Steps To Prepare Your Business For Chatbots

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Ong Kai Kiat
in
Chatbots Magazine

Three Chatbots For the Thanksgiving Weekend

Today is a Friday and the day after Thanksgiving which is celebrated on the last Thursday of November. Thanksgiving is an American…

4 min readNov 24, 2017

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Three Chatbots For the Thanksgiving Weekend

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Ong Kai Kiat
in
Chatbots Magazine

App Fatigue Allowed Chatbots To Emerge for Customer Service Engagement

Chatbots have come a long way since a MIT Professor created the first Chatbot called ELIZA in 1966. It was a pet project that would be…

4 min readNov 21, 2017

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App Fatigue Allowed Chatbots To Emerge for Customer Service Engagement

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Ong Kai Kiat
in
Chatbots Magazine

Business Application of ChatBots

Chatbots are one of the new applications of artificial intelligence which could result in deep changes in how customer service and sales…

4 min readNov 2, 2017

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Business Application of ChatBots

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Ong Kai Kiat

Business Application of ChatBots

Chatbot is one of the new application of artificial intelligence which would result in deep change in how customer service and sales are…

3 min readOct 27, 2017

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Business Application of ChatBots

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Ong Kai Kiat

Market Volatility Can Make You Rich → Find Out Now

Whether you are an investor or a trader, market volatility is the daily occurrence which you will have to endure with different amount of…

4 min readSep 11, 2017

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Market Volatility Can Make You Rich → Find Out Now

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Ong Kai Kiat

Ong Kai Kiat

I observe and write about interesting trends and angles in the finance and tech industry. Hope that you can find value after reading it.

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